Privacy

This Privacy Policy explains how Dreamspace LLC, doing business as Dreamspace (“Dreamspace,” “we,” “us,” or “our”), collects, uses, and shares information through staydreamspace.com and the services associated with our properties.

Dreamspace creates and operates design-forward vacation retreats along the Delaware Bay.

We collect information in three primary ways: information you provide, information generated through your use of our services, and information received from service providers or booking partners.

Information You Provide

Depending on how you interact with Dreamspace, you may provide:

• Your name
• Email address
• Phone number
• Billing or mailing address
• Reservation dates and property selection
• Number of guests
• Information about pets or requested accommodations
• Account and Dreamspace Club information
• Messages, requests, survey responses, or reviews
• Shop orders, promotion details, or gift-card information
• Other information you choose to provide

Reservation and Transaction Information

When you make or manage a reservation, we may collect information about the selected property, stay dates, charges, payments, cancellations, refunds, add-ons, and communications connected with the reservation.

Payment Information

Payment information may be collected and processed by Dreamspace’s payment-processing providers. Dreamspace may receive transaction details, payment status, card type, and limited payment identifiers.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect information such as:

• IP address
• Browser and device information
• Approximate location derived from an IP address
• Pages viewed
• Properties and dates searched
• Links selected
• Referral source
• Session duration
• Cookie or advertising identifiers
• Interactions with emails and advertisements

We may use personal information to:

• Process and manage reservations, payments, cancellations, and refunds
• Communicate before, during, and after a stay
• Provide property access details and guest support
• Respond to questions, requests, and reported issues
• Operate Dreamspace Club and administer rewards or promotions
• Fulfill shop orders
• Personalize and improve the website and guest experience
• Understand website performance and visitor behavior
• Measure the effectiveness of advertising and marketing
• Send marketing communications where permitted
• Detect fraud, abuse, or security incidents
• Maintain business, financial, tax, and reservation records
• Enforce our policies and agreements
• Comply with legal and regulatory obligations

Dreamspace and its service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember visitor preferences, understand how the site is used, measure marketing performance, and support relevant advertising.

Types of Technologies We May Use

Essential

These technologies support functions such as navigation, security, account access, reservations, and saved preferences.

Preferences

These technologies remember choices that improve the visitor experience.

Analytics

These technologies help us understand website traffic, visitor behavior, and site performance.

Advertising

These technologies may help measure advertising campaigns, understand conversions, and show more relevant advertising on other services.

We use approximate country and state information from our hosting provider to choose regional defaults. U.S. visitors may receive analytics and advertising tracking unless they opt out. Elsewhere, or when location cannot be determined, analytics cookies and advertising wait for opt-in. Visitors can review or change their preferences through a “Cookie preferences” control on this page.

When enabled and permitted by your choices or regional defaults, Google Analytics measures page views, checkout activity and confirmed bookings. Meta Pixel measures these events for advertising reports when advertising tracking is permitted. We do not send guest names, email addresses, phone numbers or payment details in these events. Campaign attribution is retained in your browser for up to 30 days. Permitted measurement identifiers may also be retained on the server for up to 30 days to deliver confirmed booking events to Google and Meta. You can reopen Cookie preferences from this page after hiding the notice; turning off a category stops its cookies and server conversion delivery. When enabled, Google Consent Mode may still send limited cookieless measurements with storage denied. Global Privacy Control disables advertising tracking. Booking functionality remains available when optional tracking is declined.

We may share information with companies and individuals that help us operate Dreamspace and provide services to guests. These may include:

• Booking and property-management platforms
• Payment processors
• Website hosting, cloud infrastructure, and database providers
• Email and text-message providers
• Analytics and advertising providers
• Customer-support and survey platforms
• Loyalty, promotions, and account-service providers
• Cleaning, maintenance, and property-operations teams when information is needed to support a stay
• Professional advisers such as accountants, insurers, and attorneys
• Government authorities when disclosure is required by law

We may also disclose information when reasonably necessary to protect Dreamspace, our guests, our properties, or others; investigate suspected fraud or misuse; enforce our agreements; or respond to a valid legal request.

If Dreamspace is involved in a merger, financing, acquisition, reorganization, sale, or transfer of all or part of the business, information may be transferred as part of that transaction.

We retain personal information for as long as reasonably necessary for the purposes described in this policy. This may include providing services, maintaining reservation and transaction records, administering accounts and rewards, complying with tax and legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements.

Depending on where you live and applicable law, you may have the right to request:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• A portable copy of certain information
• Information about how your data is used or disclosed
• An opt-out of certain targeted advertising, sales, or sharing
• Review of a decision concerning a privacy request

To make a privacy request, contact us using the information at the bottom of this page. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.

Dreamspace will not discriminate against visitors for exercising applicable privacy rights.

Marketing Choices

You may unsubscribe from marketing emails using the unsubscribe link included in the message.

You may stop marketing text messages by replying STOP.

Service-related communications about reservations, payments, safety, property access, or guest support may still be sent when necessary to provide a booked service.

Advertising Choices

Depending on the technologies used on the website and the laws that apply, visitors may be offered controls for certain analytics or advertising activities.

Dreamspace may send transactional or service-related communications about reservations, payments, property access, safety, account activity, and guest support.

Where permitted, Dreamspace may also send promotional emails or text messages about properties, offers, Dreamspace Club, and other updates.

Consent to receive promotional text messages is not a condition of making a reservation. Message and data rates may apply. Message frequency may vary.

Marketing emails may be stopped using the unsubscribe link in the email. Marketing text messages may be stopped by replying STOP. Reply HELP for help where supported.

The Dreamspace website and services are intended for adults making travel arrangements.

We do not knowingly collect personal information directly from children under 13. A parent or guardian may provide limited information about a child when reasonably necessary to complete a reservation or prepare for a stay.

Please contact us if you believe a child has submitted personal information directly to Dreamspace.

Dreamspace uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no online transmission, storage method, or information system can be guaranteed to be completely secure.

The Dreamspace website may link to websites, booking services, social platforms, affiliate retailers, or other services operated by third parties.

Dreamspace does not control the privacy practices of those services. Their collection and use of information are governed by their own privacy policies.

We may update this Privacy Policy as our services, technology, or legal obligations change.

When changes are made, we will post the updated policy on this page and revise the effective date. We may provide additional notice of material changes where appropriate.

For privacy questions or requests, contact: